Additional Services available to NAMS® customers
Optional data backup software and hardware is available to extend raw call record storage from 2-5 years to 10-15 years of raw record storage, depending on the volume of call data.
Firefly utilizes a unique backup utility that securely transfers key configuration files off-site that allows for speedy recovery and even faster upgrades. Optional data backup security is available.
Custom programming is available to meet any specialized needs your company may have, from custom billing transfer scripts to specialized file encryption.